Waikiki InformationCOVID-19 Updates and Our commitment to cleanliness

COVID-19 UPDATES 

Update on 6/26/2020:

"Beginning August 1, travelers to Hawaii who have a valid negative COVID-19 test result up to 72 hours prior to arriving at Hawaii’s airports will not be subject to the 14-day quarantine. The FDA-approved PCR test from a CLIA-certified laboratory must be done prior to arrival. No testing will be provided upon arrival at the airport."

 

Our commitment 

Captain Cook Resorts is closely monitoring the situation with COVID-19. In response to this global crisis, we have taken extra measures to ensure the health and safety for our guests, homeowners, and our staff.

What sanitization efforts have you taken in response to COVID-19?

Captain Cook Resorts has extremely high standards for cleanliness in our properties.  Our goal is always to ensure the health and safety for our guests, homeowners, and our staff. While we have always taken the proper precautions and employed comprehensive cleaning procedures between each guest stay, we have now developed even more rigorous sanitization and disinfection protocols following guidelines laid out by the World Health Organization, CDC, and EPA.

We've Raised the Bar for Our Cleaning Standards to Help Keep You Safe

Because the health and safety of our guests will always be our top priority, Captain Cook Resorts is adding the state-of-the-art electrostatic spraying process to our rigorous cleaning, sanitization and disinfection protocols to give you and your family peace of mind during your vacation.

The electrostatic spray application is vital in killing viruses, as it adheres the disinfectant to surfaces instead of absorbing into them. The solution air dries so it remains in place until the surface is touched again. The disinfectant works in every room of your vacation rental, including high touch electrical items like remotes and light switches. Although it is a powerful disinfectant, it is completely safe to use around children. Captain Cook Resort is doing everything in its power to protect you and your family.

You may rest assured that our linens and towels are professionally cleaned using the highest possible water temperature or in a commercial laundry with soaps and sanitization needed for proper laundering. We hope our commitment to providing the most well-maintained and clean properties gives you peace of mind.

What social distancing measures have you taken for your staff?

Our property managers will provide “contact-free” check-ins and follow social distancing protocols, including the use of face masks and limited physical contact when attending to trouble or maintenance calls.

If you have additional questions, please to reach out to us by phone from 9am to 5pm HST at (800) 854-8843 or (808) 738-5508 or by email at: info@captaincookresorts.com