AboutPrivacy policy

Security & Privacy Policy

Captain Cook Resorts values your business and respects your right to privacy. The information you provide to us is collected with the intent of servicing you better.

What information is collected?

If you make a reservation through our website, we ask for your name, address, email address, phone and fax numbers, credit card number and expiration date. This allows us to secure your reservation and notify you of the status of the reservation.

How is the information used?

Information we collect is used to contact you to confirm a reservation, or contact you in the event there are questions about any information you submit to us. We may occasionally notify you of new developments at Captain Cook Resorts, such as special promotions. If you do not want to receive any unsolicited announcements from Captain Cook Resorts, we ask that you indicate this preference where personal information is requested. Or please send us an email.

How is your information protected?

Captain Cook Resorts does not lease, sell, or trade any of our customer information to individuals or other companies. Credit card information provided through our online reservations forms is encrypted and measures have been taken to secure our server from any unauthorized access. We recommend that any communications you send us via this site, including comments, suggestions and questions, do not contain information that is private or confidential. Credit card information should only be provided on the online reservations forms that encrypts the number for your protection. While we take measures to protect your privacy, Captain Cook Resorts does not guarantee and is under no obligation to protect your information from disclosure. If we should change our privacy policies, those changes will be posted on this page and by using the site, you agree in advance to accept such changes.

Protecting Personal Information

Captain Cook Resorts will take appropriate measures to: (i) protect personal information collected against unauthorized access, disclosure, alteration or destruction, and (ii) keep personal information accurate and up-to-date, consistent with applicable law. We also seek to require our affiliates and service providers with which we share personal information to exercise reasonable efforts to maintain the confidentiality of personal information about you. For online transactions, we use technology to protect the personal information that you transmit to us via our site. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.

For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.