Meet Our Team
Captain Cook Resorts is the vacation rental division of Captain Cook Real Estate, founded in 1991 here in Honolulu. For over 30 years, we have provided high-quality vacation rental accommodations and warm, attentive hospitality in Waikīkī and the Gold Coast.
Our company consists of three divisions: Real Estate Sales, Long-Term Property Management, and our division, Vacation Rentals & Property Management.
We work as three coordinated teams — the Reservations Team, the Property Management Team, and the Business Support & Owner Services Team — ensuring seamless support before, during, and after your stay.
Reservations Team
Available daily from 9:00 AM – 9:00 PM (Hawai‘i Time). We help match you with the perfect vacation home and provide friendly support every step of the way.
Reservations Specialist & Owner Property Insurance Support English
Wendy
A Hawai‘i local with a warm and welcoming approach to guest care and owner support.
Reservations Specialist English
Cheri
Provides calm, clear, and thoughtful reservation support.
Reservations Specialist English • Japanese
Joy
Helps guests find the right property with friendly bilingual support.
Reservations Specialist & Accounting Support English • Japanese
Hitomi
Supports reservation coordination and accounting with clear, attentive communication.
Reservations Assistant English • Japanese
Nicole
Supports guests with clear and friendly bilingual communication, helping ensure a smooth reservation experience.
Reservations Assistant English • Japanese
Mikako
Supports our Japanese guests with cultural awareness and attention to detail.
Director of Reservations English • Japanese
Brad
Born and raised in Honolulu, Brad leads the reservations team with a focus on clarity, hospitality, and cultural understanding.
Property Management Team
Available 24/7 during your stay. From check-in to check-out, our on-site property managers are your local support in Waikīkī.
Property Manager English • Japanese
Paul
Known for his calm and welcoming approach, with decades of hospitality experience.
Property Manager English • Japanese
Byron
Provides thoughtful support rooted in cultural understanding.
Property Manager English • Japanese
James
Offers calm, attentive care and bilingual guest service.
Property Manager English • Japanese
Vincent
Ensures rooms are properly maintained and guests feel supported.
Assistant Property Manager English • Japanese
Yukiko
Provides thoughtful onsite coordination and guest support.
Assistant Property Manager & Reservations Specialist English • Japanese
Amika
Connects reservation care with on-site support to ensure smooth communication.
Operations Manager English
Petra
Oversees renovations, quality standards, and comfortable guest environments.
Business Support & Owner Services
Director of Business Development & Client Success English
Kathie
Builds long-term relationships and supports both owners and guests.
Business Development & Client Success — Japan Market English • Japanese
Yuta
Supports Japanese-speaking owners and guests with thoughtful care.
Accounting English • Japanese
Sachiko
Ensures accurate financials and smooth operational support.
President English • Japanese
Yoh
Guides long-term strategy and service consistency across teams.
We look forward to welcoming you in Waikīkī
Warm hospitality, local support, and a stay to remember.
