Waikiki Vacation Rental Homes - Luana #M400

Reviews for this property

• Luxury living

  Grunthal Canada, 29. January 2020 Stayed for 20 days in January, 2020
  
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  We already knew we loved staying at the Luana location, but this luxury suite definitely took it up a notch! A lot of living space, two beautiful spacious bedrooms and the roomy bathrooms and in-house laundry made our stay more been simply comfortable! The kitchen was well supplied with small appliances as well as good quality pans to cook with. We did have some trouble with the dishwasher, the bottom rack had a few Issues holding the heavy dishes upright but so far as getting the dishes clean it worked fine. The manager was prompt at responding to all of our needs and was very friendly throughout our stay whenever we communicated with him. I would recommend this rental to anyone travelling in groups of five or more!

  Response from Captain Cook Real Estate

  29. January 2020

  Aloha and mahalo for taking the time to post a 5 star review and recommendation of this luxury condo. We're delighted you enjoyed your stay! It makes our day to know we exceeded your expectations, and our dedicated staff made your vacation a wonderful experience. We look forward to welcoming you back in the near future.

• Honolulu Birthday Trip

  Deirdre M. from Thornton Australia, 16. October 2019 Stayed for 9 days in October, 2019
  
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  The accommodation was amazing it had everything we needed. Really comfortable and when an issue occured it was dealt with straight away. Would stay again.

  Response from Captain Cook Real Estate

  17. October 2019

  Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you enjoyed your stay! It makes our day to know our dedicated staff was able to make your Birthday vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.

• Hawaii

  Andrea D. from Jackson US, 19. September 2019 Stayed for 7 days in September, 2019
  
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  Wonderful

  Response from Captain Cook Real Estate

  19. September 2019

  Mahalo for the 5-star review! So glad to hear you enjoyed your stay in this amazing condo! We look forward to your next visit!

• Family Vacation

  fort Bragg United States, 01. July 2019 Stayed for 3 days in June, 2019
  
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  Nice location within walking distance to beach and restaurants. AC unit in living area pretty noisy but otherwise clean and met our expectations. My only recommendation to owner would be to have a binder inside condo with information about garbage, recommendations for things to see or do, how to operate ac/controls in home, wifi password, etc. Most VRBO's that I have stayed in provide this information. The kitchen had your basic staples with no additional supplies. We had to go to nearby store to purchase saran wrap, foil, paper towels and spice for cooking, coffee and filters. Dispite those things, we would definitely stay here again.

  Response from Captain Cook Real Estate

  08. July 2019

  Aloha and mahalo for taking the time to post a review and recommendation of this fabulous condo. We're glad we met your expectations and you enjoyed your stay ! We provide initial start-up supplies like coffee filters, laundry detergent, dish soap, dishwasher soap (where applicable), bar soap, 2 oz. each of shampoo, conditioner, body wash and body lotion, paper towels, toilet paper, tissue, and basic cleaning supplies, however these items are not replenished during your stay. We offer our Free Hospitality mobile app so you can see what Oahu has to offer in the way of sights, restaurants,and activities. We apologize you felt not enough information about the condo was provided, a quick call to your property manager James, would have answered all of your questions. We look forward to welcoming you back on your next Waikiki visit.

• Hawaii 2019

  Spring Branch United States, 11. June 2019 Stayed for 7 days in June, 2019
  
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  Beautiful condo...spacious and relaxing.

  Response from Captain Cook Real Estate

  12. June 2019

  Aloha and Mahalo for the wonderful review! We are pleased that your stay was relaxing in this beautiful condo! We look forward to seeing you on your next visit!

• Absolutely perfect

  Charles P. from rocky point US, 05. June 2019 Stayed for 2 days in May, 2019
  
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  The condo was incredible! Absolutely perfect, condo was in ideal location and everything was exactly as pictured. Would definately recommend

  Response from Captain Cook Real Estate

  06. June 2019

  Aloha and Mahalo for the wonderful 5 star review of this fabulous condo! We are pleased that your stay was enjoyable and we met your expectations! We will look forward to your next visit!

• Classy Living

  Vivian J. from Windsor Mill US, 01. June 2019 Stayed for 8 days in May, 2019
  
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  This condo was perfect for the people in our family. The proximity to shops, helpful staff, comfortable surroundings, and the tasteful decor enable us to enjoy living here for several days. Contact was made to inquire about our needs, even following the initial in-person contact to walk us through the perfect place. If I ever make this trip again, I would definitely choose this residence in Waikiki.

  Response from Captain Cook Real Estate

  03. June 2019

  Aloha and Mahalo for the wonderful review! We are pleased that your stay was enjoyable and we met your expectations! Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

• Stop-over after Cruise

  Brooke M. from United States, 10. May 2019 Stayed for 6 days in May, 2019
  
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  We absolutely loved our stay at this rental property! It was ideal for our family of 6 (4 adults, 2 kids) with the kids turning the huge wardrobe into a 3rd bedroom for themselves. The pool was nicer than expected and both pool and beach towels were provided. At the end of a busy day shopping, us adults loved the complimentary happy-hour at the hotel bar a few times a week. Great central location and parking-included made for a lovely, stress-free end to our Cruise holiday.

  Response from Captain Cook Real Estate

  13. May 2019

  Aloha and mahalo for taking the time to post a review and recommendation of this fabulous condo. We're delighted you and your family enjoyed your stay! Mahalo for choosing to stay with Captain Cook Resorts and we look forward to you next visit!

• Beautiful place

  Carla J. from Yuma US, 20. April 2019 Stayed for 3 days in April, 2019
  
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  Great location and very roomy. The parking was a little tough to get into, but it was included

  Response from Captain Cook Real Estate

  23. April 2019

  Mahalo for your time and input of your recent stay. We are delighted you appreciated the great location and free parking with this beautiful condo. Waikiki parking is at a premium and the spaces can be smaller than many guests are used to on the mainland. We look forward to welcoming you back on your next visit!

• Wonderful Location!

  Amy W. from Martinez United States, 11. April 2019 Stayed for 5 days in April, 2019
  
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  Great property! All the iminities needed.

  Response from Captain Cook Real Estate

  17. April 2019

  Mahalo for choosing to stay with Captain Cook Resorts and the great review and recommendation! We're so glad your visit was enjoyable and look forward to seeing you again.

• Luana M400

  Sherry C. from Kings Mountain United States, 06. January 2019 Stayed for 8 days in December, 2018
  
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  This property was beautiful and very close to everything in Waikiki Beach. The unit was fully furnished and we enjoyed the unit and amenities. We had an issue with the master bathroom and the property manager was very responsive in solving the issue. Would rent unit again and would rent from Captain Cook rentals again! Have already referred a friend to stay at this unit.
  
  Some recommendations...Have a book that details how to use the remote controls for the TVs / for the air conditioning / the washer and dryer. it took us some time but we figured it out...just a thought.

  Response from Captain Cook Real Estate

  07. January 2019

  Aloha! Thanks so much for choosing Captain Cook Resorts and leaving such a wonderful 5 star review! Happy to have provided all of the needs you required for a wonderful stay in this amazing condo! We are delighted that you appreciated the convent location, amenities and have recommended us to your friends. We are glad that James was able to resolved the issue in the Master bedroom during your stay. I will pass your feedback and suggestions on to the Team and we look forward to your next visit!

• Great location

  Jacqueline M. from Kelowna Canada, 10. December 2018 Stayed for 7 days in December, 2018
  
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  Just two blocks from the beach. Condo is the same as the pictures. Very quiet unit. Dishes and utensils were plentiful. Would definitely stay again.

  Response from Captain Cook Real Estate

  10. December 2018

  Mahalo,Jacqueline, for the wonderful 5 star review! Hope you are able to plan a return trip soon!

• Lovely spacious retreat

  Fresno United States, 09. November 2018 Stayed for 3 days in October, 2018
  
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  My sisters and I enjoyed this condo very much. It was very clean. Captain cooks resorts took care if everything as promised. They were attentive without intruding. I would rent again through them for any future Hawaii trips. You can’t go wrong with this condo. The only improvement would be to soundproof old service elevator -noise travels from garage to condo.

  Response from Captain Cook Real Estate

  14. November 2018

  Aloha Donna! Thanks so much for leaving such a great review and recommendation. Happy to have provided all of the needs you required for a wonderful family vacation! It's what we're here for! Hope you can enjoy a return trip to our beautiful islands soon!

• Extraordinary Escape in the Heart of Waikiki

  Aleithia C. from Cleveland United States, 23. October 2018 Stayed for 7 days in October, 2018
  
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  M400 at the Luana in Waikiki is the most spacious unut we have unit thus far. It truly is as big as a house! The unit is tastefully appointed and luxurious. The staff is beyond gracious and James, our property manager, is by far more helpful than I could imagine. He answered quickly if we ever had an issue. We could not be anymore happy with our whole experience. The unit was beautiful and spacious and the location is prime..... a MUST stay!

  Response from Captain Cook Real Estate

  29. October 2018

  Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you and your family enjoyed your stay! It makes our day to know our dedicated staff was able to make your vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.

• Incredible!

  Honolulu United States, 16. October 2018 Stayed for 3 days in October, 2018
  
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  The space was amazing, gorgeous kitchen with high quality appliances and plenty of dishes to help with large meals. We had a wonderful stay!

  Response from Captain Cook Real Estate

  16. October 2018

  Mahalo, Mark, for taking the time to share your recent experience at Luana M400! It's always great to get this kind of feedback - we're so glad you enjoyed your stay in this amazing condo! We hope you will continue to keep us in mind for future vacation plans.

• Spacious and conveniently located

  Maribyrnong Australia, 09. October 2018 Stayed for 2 days in September, 2018
  
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  A great apartment for our group of 4. Very spacious and conveniently located.

  Response from Captain Cook Real Estate

  10. October 2018

  Mahalo for the wonderful review! We are pleased that your stay was enjoyable! Thank you very much for the positive comments. We look forward to seeing you again soon on your next visit to Waikiki!

• Top spot!

  PANANIA Australia, 05. October 2018 Stayed for 4 days in September, 2018
  
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  Picked this for position. Not far from Waikiki beaches and shops. Next to a lovely park. Easy access to ABC for supplies. Next to petrol station for rental car refil. Place had plenty of room for our family of 5. Lovely setting in all rooms. The only little things that we could point out to assist next tenants is : 1. A pair of tongs in the kitchen would be helpful with cooking. 2. Parking spot used by apartment management when busy so not available for us.. 3. Previous renter dropped something heavy on the tile floor it seems so left a golf ball size hole in the floor filled with small pebbles of tiles that we caught of feet on when we were bare foot. No fault of the owner just wanted to point out to get it fixed. Loved our stay and would highly recommend. ��

  Response from Captain Cook Real Estate

  10. October 2018

  Mahalo for choosing to stay with Captain Cook Resorts and the great 5 star review and recommendation! Thank you for your feedback, the parking stall is assigned to the condo and should not have been used by anyone except yourself. We are sorry you did not report this to your property manager to make sure it was not occupied during your stay. We also would have been happy to provide you with a pair of thongs. During your next visit, should you encounter any problem, we hope you will allow your property manager to resolve any issue during your stay. They are on call for you 24/7. We're so glad your visit was enjoyable and look forward to seeing you again.

• Nice location&very confortable room

  Nerima-ku Japan, 25. September 2018 Stayed for 5 days in September, 2018
  
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  It was very nice room for us(8peoples).
  location is good,staff Mr.James is kindly when we have pleblem,he cames quickly.
  Cardkey and 2nd bedroom's toilet had some ploblems.

  Response from Captain Cook Real Estate

  26. September 2018

  Mahalo, for taking the time to share your experience and we are glad you found this spacious condo to you liking. We are glad you alerted your Property Manager to the problems you encountered and he was able to remedy them during your stay. We're so glad that you appreciated the convenient location of the fabulous condo! We look forward to welcoming you back on your next visit!

• Family Stay for a first timer in Honolulu

  Kevin S. from United States, 25. September 2018 Stayed for 5 days in September, 2018
  
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  The place was awesome! It had new (and complete) equipment and appliances and it was pretty spacious, which I hear is rare in Honolulu. This allowed us to host dinners for a couple of nights with family staying at other places. It's a great, relaxed place. Captain Cook (James) was very easy to contact and was really accommodating of us. Will definitely stay again!

  Response from Captain Cook Real Estate

  26. September 2018

  Aloha! Thanks so much for leaving such a great review. Happy to have provided all of the needs you required for a wonderful, relaxing family vacation! We're so glad you appreciated the fully equipped kitchen in this spacious condo! It makes our day to read such an enthusiastic review. We look forward to welcoming you back on your next visit to Honolulu! P.S. We think James is great to work with too!

• Treat Yourself!

  Eileen L. from VALLEJO United States, 11. September 2018 Stayed for 7 days in August, 2018
  
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  My family of 7 stayed here for 7 nights. This condo was very clean, spacious, and conveniently located to stores, restaurants, and the beach. Loved having a washer & dryer in the unit! The condo was exactly as described on the website. Property management was very friendly and professional.

  Response from Captain Cook Real Estate

  18. September 2018

  Aloha and Mahalo for the wonderful 5 star review! We are pleased that you and your family had an enjoyable stay and we exceeded your expectations in this amazing condo! Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

• Wonderful Place!

  Ame O. from Rowlett United States, 29. August 2018 Stayed for 2 days in August, 2018
  
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  We had 6 total in the condo and it felt so big and spacey! The kitchen and laundry areas were perfect! We can’t find anything negative to say about this condo! Captain Cook resorts will have our business again!

  Response from Captain Cook Real Estate

  29. August 2018

  Aloha and Mahalo for the wonderful review! We are pleased that your stay was enjoyable! Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

• Great stay

  Maryam A. from WEST RIFFA Bahrain, 03. August 2018 Stayed for 6 days in July, 2018
  
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  We absolutely loved our stay everything was available and more the apartment was spacious with amnaites And the location was perfect!
  Would definitely stay there again and longer .

  Response from Captain Cook Real Estate

  07. August 2018

  Mahalo for the 5-star review! So glad to hear you enjoyed your stay in this amazing condo! We look forward to your next visit!

• Our wonderful stay at M400

  Lisa V. from Checotah United States, 12. July 2018 Stayed for 5 days in July, 2018
  
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  This condo was exactly as described. We were within walking distance to the beach, shopping, and places to eat. The condo itself was extremely nice, clean, and roomy. Our contact person, James, was very nice and helpful also. We will definitely stay here again!

  Response from Captain Cook Real Estate

  12. July 2018

  Aloha and Mahalo for the wonderful review! We are pleased that your stay was enjoyable and we met your expectations! Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

• Great, Spacious Vacation Unit!

  South San Francisco United States, 30. April 2018 Stayed for 7 days in April, 2018
  
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  My family had a great experience staying in this unit! We loved the high ceilings, open layout, and luxurious feel of this condo. I have an infant and 2 toddlers and this unit worked out really well for us. We put the mattresses from the rollaways on the floor for the kids to sleep on. We also had 2 strollers and storage was not a problem at all. We also loved the separate laundry room. I did wish the bedrooms were able to get darker in the daytime to help the kids with their naps, but other than that this unit is very comfortable and great getaway from home! Parking was really close and not crowded and we appreciated how easy it was to get in and out of the lot when we needed to drive somewhere. James, the property manager was very friendly too. He encouraged us to call him if we had any problems but we didn't.

  Response from Captain Cook Real Estate

  01. May 2018

  Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you and your family enjoyed your stay! It makes our day to know our dedicated staff was able to make your vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.

• Fabulous Condo

  Diana D. from Palmerston North New Zealand, 17. April 2018 Stayed for 13 days in March, 2018
  
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  Unit was as described, very large bedrooms and comfortable beds.
  Everything you need is in the unit.
  Had a few problems while there but these were sorted quickly by James and the Captain Cook team.
  Location is really great easy walk to Waikiki shops and Ala Moana Centre.
  Trolley bus has 2 handy locations close by.
  They have a happy hour Monday/Wednesday and Fridays which we enjoyed.
  We will be back

  Response from Captain Cook Real Estate

  17. April 2018

  Mahalo, for the lovely review and for choosing to stay with Captain Cook Resorts during your recent visit to Hawaii. We're delighted you enjoyed your stay and pleased that you appreciated the convenient location of this fabulous and spacious condo! We look forward to welcoming you back on your next Waikiki visit!

• Fantastic stay in Honolulu with Captain Cook Resort

  Xue W. from United States, 20. February 2018 Stayed for 4 days in February, 2018
  
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  It's been very pleasant experience staying in Luana M400 with Captain Cook Resort, the Condo is exactly the same as described, luxiourious and well equipped with everything in the kitchen, the bed is comfortable. James is very warm hearted! Due to the late flight, we asked for a late check out if possible, and James helped us to communicate with their reservation department and told us it’s no problem for us to stay till later that day!

  Response from Captain Cook Real Estate

  23. February 2018

  Mahalo, for taking the time to share your recent experience and post a 5 star review! It's always great to get this kind of feedback - we're so glad your stay was enjoyable! Happy to have provided all of the needs you required for a wonderful visit to Honolulu! It's what we're here for! We will pass your positive feedback on to your property manager, James; he's a real asset to the Captain Cook Resorts team and we look forward to your next visit!

• ideal location for a large family

  Ross T. from United States, 23. January 2018 Stayed for 7 days in January, 2018
  
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  Everything about the apartment was exactly as mentioned and pleasantly well organized in communication and management before the visit. We would definitely stay here again.

  Response from Captain Cook Real Estate

  23. January 2018

  Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you and your family enjoyed your stay! It makes our day to know our dedicated staff was able to make your vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.

• Home Away from Home!

  George T. from United States, 28. December 2017 Stayed for 5 days in December, 2017
  
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  Amazing suite with an ideal location! This suite had so much space for our family! We will never stay at a hotel anymore while visiting Waikiki! Absolutely perfect in every way!

  Response from Captain Cook Real Estate

  29. December 2017

  Aloha! Thanks so much for leaving such a great 5 star review and recommendation. Happy to have provided all of the needs you required for a wonderful family vacation! It's what we're here for! Hope you can enjoy a return trip to our beautiful islands soon!

• Fantastic condo and great staff

  Ryan W. from The Ponds Australia, 02. December 2017 Stayed for 11 days in November, 2017
  
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  This was our second condo, the first one did not meet what we needed for our stay and the team were fantastic in relocating us here. This condo was amazing, huge amounts of space and walking distance to everything. Could not be happier with both the condo and captain cook.

  Response from Captain Cook Real Estate

  04. December 2017

  Mahalo! It’s always encouraging when customers acknowledge the good work of our team and we are so pleased you appreciated this fantastic condo! We look forward to seeing you again soon.

• Luxury accomodations

  Roger L. from Rochester United States, 17. October 2017 Stayed for 2 days in October, 2017
  
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  We were moved here after out original unit reserved had air conditioning issues that boiled down to needing a part not available locally. All I can say was the unit is first class, but I should also add Captain Cooke was first class to resolve or original unit problem in a manner that made it a complete non-issue.

  Response from Captain Cook Real Estate

  19. October 2017

  Thank you very much for the 5 star review and positive comments. It’s always encouraging when customers acknowledge the good work of our team. We are glad your stay was enjoyable and we look forward to seeing you again soon!

• Enjoyed the stay

  James L. from Algonquin United States, 16. August 2017 Stayed for 5 days in July, 2017
  
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  The condo was clean and well-maintained. We were disappointed in the sleeping arrangement. We thought we would have beds for eight. Instead we had two beds and two inflatable mattresses. The location was further from the main area than we thought. The desk staff was very helpful, especially David the concierge.

  Response from Captain Cook Real Estate

  16. August 2017

  Mahalo, James! We appreciate the feedback and positive comments of your recent stay. We are sorry your expectations of the sleeping arrangement was disappointing. As stated in our online descripton Sleeps 6-8 (King bed, queen bed) AND 2 queen air beds. We value you as a customer and hope you will keep us in mind for your future vacation rental plans.

• Great Condo!!!

  Frank M. from Las Vegas United States, 08. July 2017 Stayed for 7 days in June, 2017
  
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  We throughly enjoyed this condo! The pictures did not do the condo justice. We will definitely be back. Hoping to make this our annual "go to" place. Wouldn't want to be in any other rental after finding this!

  Response from Captain Cook Real Estate

  11. July 2017

  It makes our day to read such an enthusiastic review, Frank - Mahalo! We agree this condo is a gem right in the middle of Waikiki! Happy to hear you enjoyed your stay and we look forward to your next visit!

• Beautiful Condo!

  Roxanne M. from Concord United States, 22. June 2017 Stayed for 4 days in June, 2017
  
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  Wonderful stay! Beautiful accommodations, spacious, clean, well appointed, and close to shopping, food and the beach!

  Response from Captain Cook Real Estate

  22. June 2017

  Mahalo for choosing to stay with Captain Cook Resorts and the great 5 star review and recommendation! We're so glad you enjoyed your stay in this beautiful condo, and we look forward to seeing you again.

• Great Home Away from

  Salem United States, 31. January 2017 Stayed for 7 days in January, 2017
  
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  Great Location would stay again, Lovely home and met all our needs, air mats had to be replaced for roll aways but that was taken care of with ease. The response time for any concerns was immediate and I was please with the response to my concerns. The location is ideal for any Waikiki beaches, shopping and convention center activities, walking distance to all. ?I recommend this place to people who need to feel at home and not souped up in a hotel room. Just Lovely

  Response from Captain Cook Real Estate

  31. January 2017

  Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. Glad that you appreciated the great location and you felt at home. We look forward to seeing you again soon.

• Condo in the Right Location!

  United States, 09. September 2016 Stayed for 4 days in August, 2016
  
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  Location is key: combine that with a spacious, modern, and inviting environment - sets us up for a perfect vacation! The only thing I would recommend to the rental personnel is to allocate a little extra time for those who need to check out late.

  Response from Captain Cook Real Estate

  12. September 2016

  Mahalo, Tyson!

• Gem

  Travis S. from Tempe United States, 17. August 2016 Stayed for 5 days in August, 2016
  
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  What a fantastic stay. Location was great close to beach shops restaurants. Everything we needed was there. Will be back.

  Response from Captain Cook Real Estate

  22. August 2016

  Mahalo, Travis! Glad you had a fantastic time! We'll look forward to your next visit!

• Nice large space

  Melissa S. from Haiku United States, 29. July 2016 Stayed for 4 days in July, 2016
  
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  Nice large space for my family. I would stay here again.

  Response from Captain Cook Real Estate

  01. August 2016

  Mahalo, Melissa! We'd love to host you again some day, so hurry back!

• Luana M400

  Viet T. from San Jose United States, 20. July 2016 Stayed for 7 days in June, 2016
  
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  Wonderful stay. Close to everything in Waikiki. We were two families and it fit us all comfortably. It's a hotel stay with all the amenities of home. If we had a problems, the representative was very receptive. Only trouble was the fan in the kitchen was noisy and looked unstable.

  Response from Captain Cook Real Estate

  20. July 2016

  Mahalo, Viet, for the great review and recommendation! We'll have our property manager have the kitchen fan taken care of right away. As a reminder, our property managers are on duty to take care of these issue during your stay - it just takes a call! Hope you can return for another visit soon!